Question 1

What exactly is an open box appliance?

Accepted Answer

An open box appliance is a product that has been returned to a retailer, had its packaging opened, or used as a display model. These items are in like-new or excellent condition, fully tested and certified, and sold at a significant discount — typically 30–70% below retail.

Question 2

Do open box appliances come with a warranty?

Accepted Answer

Yes. Every appliance from Michael Lamidis includes our own 12-month warranty covering parts and labor. Some items also carry remaining manufacturer warranty. You're fully protected.

Question 3

How do I know the appliance works perfectly?

Accepted Answer

Every unit passes our rigorous 47-point inspection conducted by certified technicians. We test all functions, clean thoroughly, and assign a grade (A++, A+, A) that honestly reflects the item's condition before listing it for sale.

Question 4

What brands do you carry?

Accepted Answer

We stock over 50 premium European and international brands. Browse our Products page for the full selection.

Question 5

What is your return policy?

Accepted Answer

We offer a 30-day return policy on all purchases. If you're not completely satisfied, contact us and we'll arrange the return and issue a full refund promptly, no questions asked.

Question 6

Do you offer delivery and installation?

Accepted Answer

Yes. We offer professional white-glove delivery and installation. The delivery fee depends on your location and is confirmed at checkout. Installation starts from €40 and includes removal of your old appliance and full setup.

Question 7

How fast can I receive my appliance?

Accepted Answer

Most in-stock items are delivered within 24–48 hours in Limassol and major Cypriot cities. For remote areas, delivery takes 3–5 business days. Same-day delivery may be available; contact us to check.

Your Questions, Answered